Home » Faculty / Staff » Alarm Services

Alarm Services

Vanderbilt University Police Department monitors burglar/panic alarms for facilities owned and/or operated by Vanderbilt University. The alarm services webpage page is designed for use by departments that are new or current alarm system users.

New Installations

  1. Contact the Law Enforcement Systems unit at (615) 322-8875 or for an initial survey of the proposed alarm location. The purpose of the survey is to make recommendations of potential alarm needs and requirements if necessary.
  2. If you decide to install an alarm system, you should contact the appropriate department to coordinate the installation. Departments are listed below under Alarm Services Maintenance.
  3. After the alarm system is installed, it must be tested to ensure proper operation.
  4. Upon successful completion of the test, an orientation to VUPD alarm response may be conducted with the account holder(s) upon request.
  5. After successful completion of the above steps active monitoring of the alarm by VUPD will commence.

Alarm Services Maintenance

Vanderbilt University Police Department does not install, maintain or service alarm systems. If your alarm system requires service, the following resources are available to you.

For alarms located in buildings that are maintained by the University
Plant Operations (Campus)
(615) 343-9675

For alarms located in buildings that are maintained by the Medical Center
Plant Services (Medical Center)
(615) 322-2041

For alarms located in buildings that are maintained by Vanderbilt University Real Estate
Matthews Company Property Manager
(615) 343-4912

Alarm Test

Account holders should test their alarm systems periodically to ensure that they are operating properly. In order to test your alarm, the following steps should be taken:

  1. Call the VUPD Communications Center at (615) 322-2745.
  2. Tell the Communications Officer that you would like to test your alarm system. You should be ready to provide your name, alarm account number, and location.
  3. Once the Communication Officer informs you that it is ok to test your alarm system, hang up the telephone and begin the system test.
  4. Typically a system test will require that you arm your system and trip any contacts, PIRs, panic buttons, etc. Once you have done this you can disarm your system.
  5. Call the VUPD Communications Center at (615) 322-2745.
  6. Once again provide your name, alarm account number, and location. Inform the Communications Officer that you are finished with your test. The Communication Officer should be able to tell you if they received any alarms from your area.

Back Home   


If you need the Police:

EMERGENCY - Call 911 or (615) 421-1911
Non-Emergency - Call (615) 322-2745 or 2-2745 from a campus extension

Faculty / Staff