Faculty & Staff: Alarm Services FAQ
I forgot my code, what should I do?
VUPD does not keep any codes or passwords on file for alarm accounts. If you forgot your password/code you will need to contact your alarm administrator or contact the appropriate department to have an installer reprogram your alarm.
I set my alarm off by accident, what should I do?
What should I do if I have problems with my alarm?
How do I get a new or upgraded alarm system at my location? How do I test my alarm?
How do I get a print out of my alarm system history?
I do not see my question above.
VUPD does not keep any codes or passwords on file for alarm accounts. If you forgot your password/code you will need to contact your alarm administrator or contact the appropriate department to have an installer reprogram your alarm.
I set my alarm off by accident, what should I do?
- Do not panic!
- Call the VUPD Communications Center at 32(2-2745)
- Tell the Communications Specialist that you have tripped your alarm system by accident. You should be ready to provide your name, alarm account number (if you know it), and location.
- Officers may still be dispatched to the scene to verify information, check the area, etc. This is routine.
What should I do if I have problems with my alarm?
How do I get a new or upgraded alarm system at my location? How do I test my alarm?
How do I get a print out of my alarm system history?
I do not see my question above.
